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All attractions, restaurants, and shops will have English-speaking staff. Puerto Ricans love to smile and laugh, so go on and smile… you can also say “Hola” (Hello). The most convenient hotels to stay at near the Pan American Pier terminals are the Sheraton Puerto Rico Hotel & Casino, Aloft San Juan, Hyatt House, and Hyatt Place. Terminals are mostly security pass-through facilities for embarkation day. For the Pan American Pier, there is overnight parking available at the Sheraton Puerto Rico Hotel & Casino. The Park & Cruise with "Estaciona y Vuela" offers long-term parking and transport services.
What pier will my cruise ship dock at or embark from in San Juan?
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The San Juan Cruise Port is the largest and busiest cruise port in the Caribbean. With up to nine ships berthing in a single day at two terminals, it’s important to review your specific cruise line's boarding documents to verify which terminal and pier you need to arrive at for embarkation day. The San Juan Cruise Port is host to an estimated 500 cruise ships (approx. 18 different cruise lines), and nearly 2 million passengers travel to Puerto Rico through this port – every year.
Public Transport From the Luis Muñoz Marín International Airport to San Juan Cruise Port
Depending on your cruise line and cruise ship traffic, your ship may arrive and dock here for the day and will most likely embark from here if San Juan is the home departure port. Home Port cruise lines (Carnival, Royal Caribbean, Disney, Princess) often use San Juan as their departure port, thus cruises embark from San Juan. Transit ships are those docking for a day or two originating from another homeport.
Getting Around from Old San Juan Piers:
Restrooms are available at each of the San Juan Cruise Port terminals. The Old San Juan Cruise Port Terminal and the Pan American Terminal do not routinely supply wheelchairs for embarkation. However, wheelchairs can be reserved in advance by contacting your cruise line. You’ll have to take a taxi into Old San Juan for $10, or to the Condado fashion shopping strip on Ashford Avenue for $12 where the best stores are across from Ventana el Mar Park.
Bathrooms at the San Juan Cruise Port
The San Juan Cruise Port is one of the largest and busiest cruise ports in the Caribbean. There are 4 cruise ship piers and 2 modern terminals along the southern shores of historic Old San Juan with a total capacity to accommodate 7 ships at once. The strategic locations of these piers give tourists easy walking access to Old San Juan and its many attractions. In addition, just 1-mile southeast, across the San Antonio Canal, are 2 more large modern cruise ship terminals at the Pan American Pier, which can hold 2 more cruise ships. The Pan American Pier has two modern two-tiered passenger terminals (I & II), located in Isla Grande, next to the Isla Grande Airport and near the Puerto Rico Convention Center.
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Map of San Juan Cruise Port & Piers
Regardless of whether you're sailing from the Old San Juan or the Pan American Terminal, taxis and cruise line shuttles are pretty much the only way to get to your cruise ship from the airport. Puerto Rico is a U.S. territory, and individuals born on the island are U.S. citizens. You do not need a passport if flying from the U.S. to Puerto Rico or vice versa. You only need a government-issued photo ID, like a driver’s license.
San Juan Cruise Port Directions
If your situation does not allow it, we hope that when you visit, you feel a warm welcome and come back to visit again. Airport transfers may also be available when arriving by air on the day of cruise departure. Yes – there are a number of beaches within a mile or so of the cruise piers. There are numerous, safe overnight parking garages in Old San Juan around the Sheraton Old San Juan Hotel & Casino, which is across from the Old San Juan cruise piers. Spanish is the main language spoken by locals, but most speak English as well.
San Juan is one of the Caribbean’s hottest and most beloved cruise stops, welcoming visitors to explore one of the best-preserved Spanish Colonial historic cities. We are celebrating five centuries of history in our beautiful Old San Juan, we invite you to celebrate with us. Five centuries ago, our capital city was walled and protected by fortifications, keeping outsiders out. We are proud of the fact that in modern days, San Juan is often referred to as one of the happiest and most welcoming places on earth. If your ship docks at an Old San Juan pier, you can walk just a few blocks into Old San Juan streets of San Francisco, Calle del Cristo, and Fortaleza where you can also find a number of great restaurants and cafes.
More Tips About San Juan Cruise Port
The only thing within reasonable walking distance is the regional Isla Grande Airport, Puerto Rico Convention Center, Sheraton Puerto Rico Hotel & Casino, and the Hyatt House Hotel. Cruisers departing from Old San Juan also have lots to see before they cruise. The old town's forts, museums, restaurants and shops are all within walking distance of the dock. If limited mobility is an issue, there's a free on-and-off trolley that takes you to the major attractions.
You can also take a taxi for $14 to the largest shopping mall in the Caribbean, Plaza Las Americas, located in nearby Hato Rey, San Juan.
However, check with your cruise line to be absolutely sure what documentation is needed. The most convenient hotel to stay at near the cruise terminals is the Sheraton Old San Juan Hotel & Casino, just across the street from the piers. You’re joyfully anticipating your cruise, we extend an early welcome to San Juan and we thank you in advance for your visit. It is our hope that your stop in San Juan is joyous and memorable. The Old San Juan Cruise Ship Piers are the most convenient for cruisers. As soon as you get off the ship, you can easily walk the 7 blocks magical city of Old San Juan and enjoy the top attractions and things to do on foot.
There is no long-term parking for cruise guests at the Old San Juan Terminal, but there are a few unofficial parking options available within Old San Juan. There is parking available at the Sheraton Old San Juan Hotel & Casino as well, which is located across from the Old San Juan Piers. Feel free to Contact UsThis guide is researched, written and published independently of advertisements. There is a large CVS store/pharmacy which has a large variety of food, drinks, and other necessities directly across from Old San Juan piers 1 & 2 and only 1/4 mile west of piers 3 and 4. Local businesses appreciate your visit and support, since having to face the challenges of two hurricanes since 2017, and the covid-19 effects on the tourism sector. Our warm vibrant culture and hospitable friendly people await your arrival.
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